Privacy Policy
Teddz Regulatory
Who We Are (Data Controller)
Our website address is: http://teddz.co.uk. The data controller responsible for your personal data is TEDDZ LLP, a company registered in England and Wales.
What Personal Data We Collect and Why
Contact Forms & “Book Consultation” (Calendly): When you book a consultation or contact us via our form, we collect the personal data you provide, such as your name, email address, phone number, and any information you provide about your project. Legal Basis: We process this data based on our Legitimate Interest to respond to your business inquiry and provide the service you have requested.
Analytics: We use Google Analytics to understand how visitors use our site. This service collects data such as your IP address (which we have anonymized), browser type, and pages visited. Legal Basis: We process this data based on your Consent, which you provide via our cookie consent banner.
Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookie Policy
Our site uses cookies. A cookie is a small file placed on your computer’s hard drive.
- Necessary Cookies: These are required for the basic function of our website.
- Analytics Cookies (Google Analytics): These help us understand how visitors interact with our website by collecting information anonymously.
- Calendly Cookies: Our embedded booking calendar may set cookies to function correctly.
We will ask for your consent to use non-necessary cookies via a consent banner when you first visit our site. You can manage your preferences at any time.
Who We Share Your Data With
We do not sell your personal data. We only share it with trusted third-party services (“Data Processors”) who help us run our business:
Spam Detection: Visitor comments may be checked through an automated spam detection service.
Website Host: Our website is hosted with GoDaddy.
Analytics: Google Analytics (as described above).
Booking & Email: Calendly (our booking provider) and Google Workspace / Microsoft 365 (our email provider) in order to schedule and communicate with you.
International Data Transfer
Some of our data processors (such as Google and Calendly) are based in the United States. When your data is transferred outside the UK/EU, we ensure it is protected by appropriate legal safeguards, such as the EU-US Data Privacy Framework or Standard Contractual Clauses (SCCs).
How long we retain your data
We retain data from business inquiries and consultation bookings for as long as we are in active discussion with you, and for a reasonable period afterward (2 years) for our records. Data related to active clients is retained for the duration of the business relationship and for up to 6 years after its conclusion, as required by law. Analytics data is retained in an anonymized form for 26 months.
Your Data Protection Rights
Under UK and EU data protection law (GDPR), you have rights over your personal data:
- The right to access: You can request a copy of the data we hold about you.
- The right to rectification: You can ask us to correct any inaccurate data.
- The right to erasure: You can ask us to delete your personal data.
- The right to restrict processing: You can ask us to temporarily stop processing your data.
- The right to data portability: You can request your data be transferred to another service.
- The right to object: You can object to us processing your data (e.g., for marketing).
To exercise any of these rights, please use our Contact Form to contact us.
How To Complain
If you are not satisfied with our response or believe we are not processing your data in accordance with the law, you have the right to lodge a complaint with a supervisory authority.
For residents of the UK, the relevant authority is the Information Commissioner’s Office (ICO). You can find their contact details at https://ico.org.uk/concerns/.